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10 results found

  1. AI to automatically add manual tags that were created by the team

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Pere supported this idea  · 

  2. Visibility of "Tags" database

    6 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  3. Ticket Tags

    4 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Pere commented  · 

    As a user of AI auto tagging I also suffer from this issue. AI has created similar tags to the same ticket category and now we have to deal with tags with typos and extra difficulties while analyzing data.

    Pere supported this idea  · 

  4. Add tags to multiple tickets

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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  5. Remove all tags from existing tickets

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  6. Email technician when they have been @ tagged on an internal note of a ticket

    317 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Pere supported this idea  · 

  7. Auto Tag Categories

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  8. Allow for customization of columns on ticketing screen

    334 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  9. Atera to update a device name automatically after the device name has been changed.

    39 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Pere supported this idea  · 

  10. Out of Warranty Date on Devices

    53 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
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