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10 results found

  1. Request for Robust Agent Self-Upgrade Mechanism

    56 votes

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    5 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    George Sookiayak supported this idea  · 

  2. I would love to have more columns in the device search, for example looking for device serial number would be great

    10 votes

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    1 comment  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    George Sookiayak supported this idea  · 

  3. Integration with Miradore MDM

    8 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    George Sookiayak supported this idea  · 

  4. Tickets reordering

    30 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    George Sookiayak supported this idea  · 

  5. Email technician when they have been @ tagged on an internal note of a ticket

    332 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    George Sookiayak supported this idea  · 

  6. Serial Number

    17 votes

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    3 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    George Sookiayak supported this idea  · 

  7. colour ticket priority

    18 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    George Sookiayak supported this idea  · 
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    George Sookiayak commented  · 

    It would be neat to see a feature where one could "highlight" a ticket on the ticket board. Sort of a way to remind yourself or others about a ticket.

  8. Documentation Management

    1,260 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    George Sookiayak supported this idea  · 

  9. Improved Customized Dashboard

    1,571 votes

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    51 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    George Sookiayak supported this idea  · 

  10. Mandatory Follow-up Date Feature for Pending Tickets

    5 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    George Sookiayak supported this idea  ·