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10 results found

  1. Request for Robust Agent Self-Upgrade Mechanism

    24 votes

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    3 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    George Sookiayak supported this idea  · 

  2. I would love to have more columns in the device search, for example looking for device serial number would be great

    3 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    George Sookiayak supported this idea  · 

  3. Integration with Miradore MDM

    7 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    George Sookiayak supported this idea  · 

  4. Tickets reordering

    30 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    George Sookiayak supported this idea  · 

  5. Email technician when they have been @ tagged on an internal note of a ticket

    327 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    George Sookiayak supported this idea  · 

  6. Serial Number

    15 votes

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    3 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    George Sookiayak supported this idea  · 

  7. Highlight a ticket on ticket board

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    George Sookiayak shared this idea  · 

  8. Documentation Management

    1,252 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    George Sookiayak supported this idea  · 

  9. Improved Customized Dashboard

    1,562 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    George Sookiayak supported this idea  · 

  10. Mandatory Follow-up Date Feature for Pending Tickets

    5 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    George Sookiayak supported this idea  ·