Settings and activity

10 results found

1. Additional Ticket Status Behavior Options

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Spencer Harman shared this idea  ·  Nov 6, 2023

2. Custom Ticket Activity Status

   36 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Spencer Harman supported this idea  ·  Nov 6, 2023

3. Dark mode view for the agera app Android and IOS please

   87 votes

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   4 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Spencer Harman supported this idea  ·  Oct 20, 2023

4. If a technician deletes time entries, need to see it on the activity log

   47 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Spencer Harman supported this idea  ·  Oct 20, 2023

5. Customize Snippet

   5 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Spencer Harman supported this idea  ·  Oct 20, 2023

6. Add 'last technician note' as a snippet for email templates

   26 votes

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   10 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Spencer Harman supported this idea  ·  Oct 20, 2023

7. Ticket Description Snippet

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Spencer Harman supported this idea  ·  Oct 20, 2023

8. More Snippets

   9 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Spencer Harman supported this idea  ·  Oct 20, 2023

9. Allow Snippets in Emails for Custom Ticket Fields

   14 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Spencer Harman supported this idea  ·  Oct 20, 2023

10. Atera Dark Mode

    1,721 votes

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    Under Review  ·  99 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Spencer Harman supported this idea  ·  Oct 11, 2023