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Settings and activity

8 results found

  1. email out from ticket to a different user

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dan Johnson shared this idea  · 

  2. Ability to split out email into a new ticket

    38 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Dan Johnson supported this idea  · 

  3. Change the user that the ticket is held under.

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dan Johnson supported this idea  · 

  4. Display entire ticket conversation in email template

    47 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dan Johnson supported this idea  · 

  5. User email ticket updates to include subject

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dan Johnson supported this idea  · 

  6. When adding device to ticket allow searching by username instead of Device name only

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dan Johnson shared this idea  · 

  7. Schedule existing tickets

    173 votes

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    18 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dan Johnson supported this idea  · 

  8. Live screenshot of device to see user activity

    414 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Dan Johnson shared this idea  ·