Settings and activity

12 results found

1. Integration with UniFi Cloud

   960 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Support Informatique CCAPS supported this idea  ·  Feb 12, 2024

2. 3cx integration

   203 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Support Informatique CCAPS supported this idea  ·  Feb 12, 2024

3. oauth2 - Login to atera using Microsoft 365 Account

   83 votes

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   2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Support Informatique CCAPS supported this idea  ·  Feb 12, 2024

4. Office license type

   446 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

   Support Informatique CCAPS supported this idea  ·  Feb 12, 2024

5. Ubiquiti Integration

   887 votes

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   7 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Support Informatique CCAPS supported this idea  ·  Feb 12, 2024

6. Alert when agent uninstalled

   1,457 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Support Informatique CCAPS supported this idea  ·  Feb 12, 2024

7. Helpdesk agent to be translated in French

   15 votes

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   2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Support Informatique CCAPS commented  ·  Feb 12, 2024  ·  Edit…  ·  Delete…

   Put the Helpdesk agent in French to allow French staff to enter tickets with elements in French

   Save Submitting...
   Support Informatique CCAPS supported this idea  ·  Feb 12, 2024

8. Survey

   10 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Support Informatique CCAPS supported this idea  ·  Feb 12, 2024

9. Send system information with Helpdesk Agent support tickets

   268 votes

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   Under Review  ·  6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Support Informatique CCAPS supported this idea  ·  Feb 12, 2024

10. ai sumup in french

    5 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Support Informatique CCAPS supported this idea  ·  Feb 12, 2024

11. Chat feature not translated in French

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support Informatique CCAPS supported this idea  ·  Feb 12, 2024

12. AI ticketing translated in French

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Support Informatique CCAPS supported this idea  ·  Feb 12, 2024