Settings and activity

12 results found

1. Integration with UniFi Cloud

   990 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Support Informatique CCAPS supported this idea  ·  Feb 12, 2024

2. 3cx integration

   208 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Support Informatique CCAPS supported this idea  ·  Feb 12, 2024

3. oauth2 - Login to atera using Microsoft 365 Account

   87 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Support Informatique CCAPS supported this idea  ·  Feb 12, 2024

4. Office license type

   471 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Support Informatique CCAPS supported this idea  ·  Feb 12, 2024

5. Ubiquiti Integration

   946 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Support Informatique CCAPS supported this idea  ·  Feb 12, 2024

6. Alert when agent uninstalled

   1,485 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Support Informatique CCAPS supported this idea  ·  Feb 12, 2024

7. Helpdesk agent to be translated in French

   15 votes

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   2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Support Informatique CCAPS commented  ·  Feb 12, 2024  ·  Edit…  ·  Delete…

   Put the Helpdesk agent in French to allow French staff to enter tickets with elements in French

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   Support Informatique CCAPS supported this idea  ·  Feb 12, 2024

8. Survey

   10 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support Informatique CCAPS supported this idea  ·  Feb 12, 2024

9. Send system information with Helpdesk Agent support tickets

   269 votes

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   6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Support Informatique CCAPS supported this idea  ·  Feb 12, 2024

10. ai sumup in french

    5 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Support Informatique CCAPS supported this idea  ·  Feb 12, 2024

11. Chat feature not translated in French

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support Informatique CCAPS supported this idea  ·  Feb 12, 2024

12. AI ticketing translated in French

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Support Informatique CCAPS supported this idea  ·  Feb 12, 2024