Settings and activity

9 results found

1. new ticket sound

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jessyca Adams supported this idea  ·  May 4, 2023

2. Chat feature from the mobile app.

   70 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Jessyca Adams supported this idea  ·  May 4, 2023

3. Chat

   7 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Jessyca Adams commented  ·  May 4, 2023  ·  Edit…  ·  Delete…

   Where do you find chat notification noise sound????

   Save Submitting...

4. Assign multiple technicians to a ticket

   410 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Jessyca Adams supported this idea  ·  May 2, 2023

5. Ticket Created Audio Alert

   14 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jessyca Adams supported this idea  ·  May 2, 2023

6. SentinelOne Integration

   453 votes

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   31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Jessyca Adams supported this idea  ·  Apr 19, 2023

7. Synology Active Backup Monitoring

   402 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Jessyca Adams supported this idea  ·  Apr 19, 2023

8. Create Ticket without Token

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jessyca Adams supported this idea  ·  Apr 19, 2023

9. Audio alert on PC for client Chat request

   24 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Jessyca Adams supported this idea  ·  Apr 19, 2023