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Settings and activity

45 results found

  1. Custom Ticket Activity Status

    28 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Mike Jones commented  · 

    We would really like this too. Often we have to open tickets with support. It would be nice to know what tickets are in this status. This would prevent me from having to contact each tech or open each ticket to look for notes.

    Mike Jones supported this idea  · 

  2. Mobile App ticket assignment

    9 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Mike Jones supported this idea  · 

  3. Mobile App Improvements

    684 votes

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    Planned  ·  35 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Mike Jones supported this idea  · 
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    Mike Jones commented  · 

    It would be nice to show the assigned tech in the ticket view.

  4. Sophos Integration

    636 votes

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    Under Review  ·  21 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Mike Jones supported this idea  · 

  5. Office 365 Integration

    1,507 votes

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    Under Review  ·  58 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Mike Jones supported this idea  · 
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