Settings and activity

39 results found

1. Reports Name missing

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   0 comments  ·  Ideas and Feedback » Reports  ·  Edit…  ·  Delete…  ·  Admin →
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   Andreas Spang shared this idea  ·  Jan 16, 2026

2. Improve the emailed Patch & Automation Feedback Report

   2 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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3. SLA Customisation

   36 votes

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   12 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Andreas Spang supported this idea  ·  Mar 16, 2023

4. White Label custmer facing ticket schedule

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Andreas Spang supported this idea  ·  Mar 16, 2023

5. Change ticket created time

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Andreas Spang supported this idea  ·  Mar 16, 2023

6. Ticket SLA warning

   15 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Andreas Spang supported this idea  ·  Mar 16, 2023

7. Customized Ticket Options

   10 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Andreas Spang supported this idea  ·  Mar 16, 2023

8. Improve adding Manual Time Entries

   218 votes

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   59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Andreas Spang supported this idea  ·  Mar 16, 2023

9. White label mobile app for your customers

   389 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Andreas Spang supported this idea  ·  Mar 16, 2023

10. splashtop printer

    13 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Andreas Spang supported this idea  ·  Dec 2, 2022

11. Bad Mac Support

    133 votes

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    37 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Andreas Spang supported this idea  ·  Dec 2, 2022

12. Send system information with Helpdesk Agent support tickets

    272 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Andreas Spang supported this idea  ·  Dec 2, 2022

13. Clockify integration

    7 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Andreas Spang supported this idea  ·  Dec 2, 2022

14. Splashtop notification when logged in

    15 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Andreas Spang supported this idea  ·  Dec 2, 2022

15. gdata

    7 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Andreas Spang supported this idea  ·  Dec 2, 2022

16. Anydesk universal download

    12 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Andreas Spang supported this idea  ·  Dec 2, 2022

17. splashtop message logs

    21 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Andreas Spang supported this idea  ·  Dec 2, 2022

18. WhatsApp Integration

    41 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  Gil Givoni responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    
    

    Best regards,

    The Atera Team

    
    

    Andreas Spang supported this idea  ·  Dec 2, 2022

19. lexoffice integration

    21 votes

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    6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Andreas Spang supported this idea  ·  Dec 2, 2022

20. Office 365 intergration

    29 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Andreas Spang supported this idea  ·  Dec 2, 2022