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4 results found

  1. Multiple api keys per account

    48 votes

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    3 comments  ·  Ideas and Feedback » Security  ·  Admin →
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    Thomas Nordeide supported this idea  · 

  2. Schedule existing tickets

    167 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Thomas Nordeide commented  · 

    Other ticket systems I have used have had an option to delay a ticket.
    For example, I get a ticket to renew a license 30 days before it expires. I then delay the ticket by 25 days, and the ticket dissapears from my queue, and reappears as an active ticket 25 days later.

    This would be a huge quality of life improvement for me and my team

    Thomas Nordeide supported this idea  · 

  3. Ticket Snooze

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Thomas Nordeide supported this idea  · 

  4. SentinelOne Integration

    427 votes

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    Under Review  ·  28 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Thomas Nordeide supported this idea  ·