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7 results found

  1. Ability to edit Internal Note on ticket

    37 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Sergey Permin commented  · 

    ..or delete one altogether would also be nice.

    Sergey Permin supported this idea  · 

  2. Edit Ticket Notes

    241 votes

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    25 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Sergey Permin supported this idea  · 

  3. Reply to specific messages from requester

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Sergey Permin shared this idea  · 

  4. Contacts delete

    28 votes

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    4 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Sergey Permin supported this idea  · 

  5. Bulk update customers

    5 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Sergey Permin supported this idea  · 

  6. Bulk update/delete users

    18 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Sergey Permin supported this idea  · 

  7. Ability to forward a ticket

    10 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Sergey Permin supported this idea  ·