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7 results found

  1. Text Message (SMS) Alerts

    50 votes

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    11 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Killion Systems Help Desk commented  · 

    We had this with our last RMM.
    We never missed an office going offline, this feature is a must have.

    An error occurred while saving the comment
    Killion Systems Help Desk commented  · 

    Alerts sent to text messaging on cell phone.
    Why haven't you setup the alerts to send texts to our cell phone?

    The last RMM we used to have, had this feature and we never missed a clients office going offline.

    Can we all agree that this is a feature Atera needs to add.

    Killion Systems Help Desk supported this idea  · 

  2. Ticket Automation Rules - Ticket Internal Note Created for Email Notifications

    30 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Killion Systems Help Desk supported this idea  · 

  3. Automatically close Alert tickets when resolved

    215 votes

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    17 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Killion Systems Help Desk supported this idea  · 

  4. Password protect the Atera agent from end-user uninstalls

    1,648 votes

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    31 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Killion Systems Help Desk supported this idea  · 

  5. Mobile Device Management

    2,317 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team

    Killion Systems Help Desk supported this idea  · 

  6. Allow More White Label Options

    439 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Killion Systems Help Desk supported this idea  · 

  7. Alert when agent uninstalled

    1,498 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Killion Systems Help Desk supported this idea  ·