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8 results found

  1. sms alert

    15 votes

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    3 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Killion Systems Help Desk commented  · 

    We had this with our last RMM.
    We never missed an office going offline, this feature is a must have.

  2. Text Message Alerts

    12 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Killion Systems Help Desk commented  · 

    Alerts sent to text messaging on cell phone.
    Why haven't you setup the alerts to send texts to our cell phone?

    The last RMM we used to have, had this feature and we never missed a clients office going offline.

    Can we all agree that this is a feature Atera needs to add.

    Killion Systems Help Desk supported this idea  · 

  3. Ticket Automation Rules - Ticket Internal Note Created for Email Notifications

    28 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Killion Systems Help Desk supported this idea  · 

  4. Automatically close tickets upon resolved alerts

    81 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Killion Systems Help Desk supported this idea  · 

  5. Password protect the Atera agent from end-user uninstalls

    1,613 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Killion Systems Help Desk supported this idea  · 

  6. Mobile Device Management

    2,297 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    Killion Systems Help Desk supported this idea  · 

  7. Allow More White Label Options

    437 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Killion Systems Help Desk supported this idea  · 

  8. Alert when agent uninstalled

    1,485 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Killion Systems Help Desk supported this idea  ·