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8 results found

  1. sms alert

    15 votes

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    3 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Killion Systems Help Desk commented  · 

    We had this with our last RMM.
    We never missed an office going offline, this feature is a must have.

  2. add alerts to text message

    1 vote

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Killion Systems Help Desk shared this idea  · 

  3. Ticket Automation Rules - Ticket Internal Note Created for Email Notifications

    28 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Killion Systems Help Desk supported this idea  · 

  4. Automatically close tickets upon resolved alerts

    78 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Killion Systems Help Desk supported this idea  · 

  5. Password protect the Atera agent from end-user uninstalls

    1,607 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Killion Systems Help Desk supported this idea  · 

  6. Mobile Device Management

    2,289 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Killion Systems Help Desk supported this idea  · 

  7. Allow More White Label Options

    436 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Killion Systems Help Desk supported this idea  · 

  8. Alert when agent uninstalled

    1,480 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Killion Systems Help Desk supported this idea  ·