Settings and activity

52 results found

1. Ability to search for Time Entries in Search bar

   3 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Support | ITLimburg supported this idea  ·  Jul 24, 2023

2. If a technician deletes time entries, need to see it on the activity log

   48 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Support | ITLimburg supported this idea  ·  Jul 24, 2023

3. PDF Preview Window

   160 votes

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   9 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   
   

   Support | ITLimburg supported this idea  ·  Jul 24, 2023

4. Multiple contacts for a single ticket

   21 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support | ITLimburg supported this idea  ·  Jul 24, 2023

5. Ability to enter time into replies/communication with client from ticket.

   5 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support | ITLimburg supported this idea  ·  Jul 24, 2023

6. Ticket Type - Tasks

   27 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support | ITLimburg supported this idea  ·  Jul 24, 2023

7. Add time to a ticket via API

   4 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Support | ITLimburg supported this idea  ·  Jul 24, 2023

8. Time entries. Rounding above 30 seconds should round up and not down to the nearest minute.

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support | ITLimburg supported this idea  ·  Jul 24, 2023

9. Timesheet Report, only show one entry of the ticket

   1 vote

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Support | ITLimburg supported this idea  ·  Jul 24, 2023

10. Allow Reporting on Non-Billable Time Entries

    5 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Support | ITLimburg supported this idea  ·  Jul 24, 2023

11. Excel Exports to have more colums and separate Dates for Time Entries. Not just when the ticket was created/resolved.

    3 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Support | ITLimburg supported this idea  ·  Jul 24, 2023

12. Reply to tickets via email

    98 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support | ITLimburg supported this idea  ·  Jul 24, 2023

13. Custom Fields > Time Entries

    8 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support | ITLimburg supported this idea  ·  Jul 24, 2023

14. Generate a WARNING requiring confirmation if you try to delete a ticket with time entries in it

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support | ITLimburg supported this idea  ·  Jul 24, 2023

15. Change ticket created time

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support | ITLimburg supported this idea  ·  Jul 24, 2023

16. Need A Way to View Tech's Time Entries for the Day

    5 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Support | ITLimburg supported this idea  ·  Jul 24, 2023

17. Edit Ticket Notes

    249 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support | ITLimburg supported this idea  ·  Jul 24, 2023

18. Quickly See Time Entries/Updates Quickly on Ticket

    7 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support | ITLimburg supported this idea  ·  Jul 24, 2023

19. Technician billable time entries summary sent to customer

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support | ITLimburg supported this idea  ·  Jul 24, 2023

20. Print a Ticket

    127 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support | ITLimburg supported this idea  ·  Jul 24, 2023