Settings and activity

53 results found

1. Add info about time in tickets

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support | ITLimburg supported this idea  ·  Jul 24, 2023

2. Ability to search for Time Entries in Search bar

   3 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Support | ITLimburg supported this idea  ·  Jul 24, 2023

3. If a technician deletes time entries, need to see it on the activity log

   48 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Support | ITLimburg supported this idea  ·  Jul 24, 2023

4. open an attachment rather than having to download each time.

   139 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Support | ITLimburg supported this idea  ·  Jul 24, 2023

5. Multiple contacts for a single ticket

   21 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support | ITLimburg supported this idea  ·  Jul 24, 2023

6. Ability to enter time into replies/communication with client from ticket.

   5 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support | ITLimburg supported this idea  ·  Jul 24, 2023

7. Ticket Type - Tasks

   27 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support | ITLimburg supported this idea  ·  Jul 24, 2023

8. Add time to a ticket via API

   4 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Support | ITLimburg supported this idea  ·  Jul 24, 2023

9. Time entries. Rounding above 30 seconds should round up and not down to the nearest minute.

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support | ITLimburg supported this idea  ·  Jul 24, 2023

10. Timesheet Report, only show one entry of the ticket

    1 vote

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Support | ITLimburg supported this idea  ·  Jul 24, 2023

11. Allow Reporting on Non-Billable Time Entries

    5 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Support | ITLimburg supported this idea  ·  Jul 24, 2023

12. Excel Exports to have more colums and separate Dates for Time Entries. Not just when the ticket was created/resolved.

    3 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Support | ITLimburg supported this idea  ·  Jul 24, 2023

13. Reply to tickets via email

    97 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support | ITLimburg supported this idea  ·  Jul 24, 2023

14. Custom Fields > Time Entries

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support | ITLimburg supported this idea  ·  Jul 24, 2023

15. Generate a WARNING requiring confirmation if you try to delete a ticket with time entries in it

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support | ITLimburg supported this idea  ·  Jul 24, 2023

16. Change ticket created time

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support | ITLimburg supported this idea  ·  Jul 24, 2023

17. Need A Way to View Tech's Time Entries for the Day

    5 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Support | ITLimburg supported this idea  ·  Jul 24, 2023

18. Edit Ticket Notes

    247 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support | ITLimburg supported this idea  ·  Jul 24, 2023

19. Quickly See Time Entries/Updates Quickly on Ticket

    7 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support | ITLimburg supported this idea  ·  Jul 24, 2023

20. Technician billable time entries summary sent to customer

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support | ITLimburg supported this idea  ·  Jul 24, 2023