Settings and activity

118 results found

1. Allow customers to view/export timesheets from the customer portal

   7 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  Sep 4, 2022

2. Dual tax

   4 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  Sep 4, 2022

3. Admin account without licence, licensing only for management.....

   137 votes

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   9 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  Sep 4, 2022

4. Ability to add custom fields to Invoice

   36 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  Sep 4, 2022

5. Change Atera invoice number before creating invoices

   30 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  Sep 4, 2022

6. Administrative licensing

   27 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  Sep 4, 2022

7. Time sheet report give the possibility to display only date without hours

   2 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  Sep 4, 2022

8. Time sheet including in ticket communication so customers can view the work!

   4 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  Sep 4, 2022

9. snmp trap

   17 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  Aug 26, 2022

10. Alert when an agent comes back online

    111 votes

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    4 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Tegel - technischer Support supported this idea  ·  Aug 26, 2022

11. Ability to archive retired devices

    310 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Tegel - technischer Support supported this idea  ·  Aug 26, 2022

12. Notify when device is back online

    309 votes

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    8 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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13. Add Microsoft Defender integration

    353 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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14. RAID Monitoring for servers

    378 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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15. Assign multiple technicians to a ticket

    404 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tegel - technischer Support supported this idea  ·  Sep 17, 2022

16. Warranty Information Collection

    519 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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17. Sophos Integration

    662 votes

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    27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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18. Improved Customized Dashboard

    1,562 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Tegel - technischer Support commented  ·  Aug 21, 2022  ·  Edit…  ·  Delete…

    We would like to change from Datto RMM to Athera, but one critical option is a customizable pivot-table style device list within the customer view. In Datto RMM I have a one line per device view, and I can add, remove and sort all items from the detailed view. So I can sort my devices by BIOS date, OS version, external / internal IP address, device name, agent installation date and so on. And common filters can be applied with checkboxes. It is really critical for the administration of customers with 100+ devices that I can visualize all devices on one page and scroll through it with the touchpad.

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