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121 results found

  1. Atera Invoice Details

    3 votes
    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
    How important is this to you?
    Tegel - technischer Support supported this idea  · 

  2. non tech role

    35 votes
    3 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tegel - technischer Support supported this idea  · 

  3. Ability to change invoice number to match external systems.

    16 votes
    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
    How important is this to you?
    Tegel - technischer Support supported this idea  · 

  4. Allow customers to view/export timesheets from the customer portal

    7 votes
    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
    How important is this to you?
    Tegel - technischer Support supported this idea  · 

  5. Dual tax

    4 votes
    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
    How important is this to you?
    Tegel - technischer Support supported this idea  · 

  6. Admin account without licence, licensing only for management.....

    137 votes
    9 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tegel - technischer Support supported this idea  · 

  7. Ability to add custom fields to Invoice

    36 votes
    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process! 

    Tegel - technischer Support supported this idea  · 

  8. Change Atera invoice number before creating invoices

    30 votes
    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tegel - technischer Support supported this idea  · 

  9. Administrative licensing

    27 votes
    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
    How important is this to you?
    Tegel - technischer Support supported this idea  · 

  10. Time sheet report give the possibility to display only date without hours

    2 votes
    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
    How important is this to you?
    Tegel - technischer Support supported this idea  · 

  11. Time sheet including in ticket communication so customers can view the work!

    4 votes
    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Tegel - technischer Support supported this idea  · 

  12. snmp trap

    17 votes
    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
    How important is this to you?
    Tegel - technischer Support supported this idea  · 

  13. Alert when an agent comes back online

    110 votes
    4 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
    How important is this to you?
    Tegel - technischer Support supported this idea  · 

  14. Ability to archive retired devices

    301 votes
    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
    How important is this to you?
    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tegel - technischer Support supported this idea  · 

  15. Notify when device is back online

    300 votes
    8 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  16. Add Microsoft Defender integration

    342 votes
    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  17. RAID Monitoring for servers

    375 votes
    14 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
    How important is this to you?
    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  18. Assign multiple technicians to a ticket

    398 votes
    15 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Tegel - technischer Support supported this idea  · 

  19. Warranty Information Collection

    508 votes
    8 comments  ·  Ideas and Feedback » Agent  ·  Admin →
    How important is this to you?
    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  20. Sophos Integration

    660 votes
    Under Review  ·  27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
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