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8 results found

  1. Add next/previous button on ticket view

    6 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Joseph Scott commented  · 

    Oops hit enter too early! Maybe add the ability to edit a comment within 10 minutes of posting for goofs like me.

    "...this issue is ongoing and your consideration is appreciated"

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    Joseph Scott commented  · 

    Yes! And make sure when you do this it can be used with filters. This is a weekly issue we have when reviewing tickets as a team.

    Between Atera "helping" by auto refreshing the view if you click on or update a ticket, and the inability to navigate tickets from inside a ticket, this issue

    Joseph Scott supported this idea  · 

  2. Portal / Form Ticket Template - Improvements (consolidated)

    39 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Joseph Scott supported this idea  · 

  3. Add ability to retroactively flag ticket notes as resolutions

    13 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Joseph Scott supported this idea  · 

  4. Ticket Export

    14 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Joseph Scott supported this idea  · 

  5. Cannot edit the file type of a script

    23 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Joseph Scott supported this idea  · 

  6. You need non-social media based support options. Facebook & Reddit are okay, but you need a standard community board where Atera users can c

    2 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Joseph Scott supported this idea  · 

  7. Audit Logs not showing Atera Scripts being deleted/created/modified

    19 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Joseph Scott supported this idea  · 

  8. Password Manager

    317 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Joseph Scott supported this idea  ·