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7 results found

  1. Atera Icon disappears from client's computers

    1 vote

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Lori Smith shared this idea  · 

  2. Add extension field in the contacts for editing

    5 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Admin →
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    Lori Smith shared this idea  · 

  3. editing contact information

    3 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Lori Smith shared this idea  · 

  4. Assign multiple technicians to a ticket

    385 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Lori Smith supported this idea  · 

  5. Edit Ticket Notes

    235 votes

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    24 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Lori Smith supported this idea  · 

  6. It would be great if the ticketing system could be set to dark mode so it is easier on the eyes. :)

    24 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Lori Smith shared this idea  · 

  7. Atera Dark Mode

    1,688 votes

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    Under Review  ·  90 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Lori Smith supported this idea  ·