Currently, we are using AutoTask but looking at alternative options but this at the moment is a deal-breaker in moving to Atera. AutoTask has the option of parent and child customers (which works but is not great) or location-based options with a head office (but then issues with the billing of contracts). About 20% of our clients have more than 1 office location, so I a big deal for us.
Currently, we are using AutoTask but looking at alternative options but this at the moment is a deal-breaker in moving to Atera. AutoTask has the option of parent and child customers (which works but is not great) or location-based options with a head office (but then issues with the billing of contracts). About 20% of our clients have more than 1 office location, so I a big deal for us.