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6 results found

  1. Automation based on technician reply

    44 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jamie Andrews commented  · 

    Would be useful so we can set a rule for when there's a response it sets the ticket to Pending.

    Jamie Andrews supported this idea  · 

  2. Employee Onboarding/Offboarding Feature

    879 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Jamie Andrews supported this idea  · 

  3. Sophos Integration

    667 votes

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    27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Jamie Andrews supported this idea  · 

  4. Documentation Management

    1,260 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Jamie Andrews supported this idea  · 

  5. Improved Customized Dashboard

    1,571 votes

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    51 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Jamie Andrews supported this idea  · 

  6. Mobile Device Management

    2,309 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team

    Jamie Andrews supported this idea  ·