Settings and activity

5 results found

1. Live screenshot of device to see user activity

   357 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Axel Ruaruiz supported this idea  ·  Jun 6, 2024

2. Ticket Export

   8 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Axel Ruaruiz shared this idea  ·  Jun 6, 2024

3. alert when agent uninstalled

   1,408 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Axel Ruaruiz supported this idea  ·  Jun 6, 2024

4. Email technician when they have been @ tagged on an internal note of a ticket

   258 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Axel Ruaruiz supported this idea  ·  Jun 6, 2024

5. Ability to forward a ticket

   10 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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