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5 results found

  1. Integration with UniFi Cloud

    979 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Lee Hair supported this idea  · 

  2. A feature that I would like to request is an add in for outlook to create a ticket straight from the emails itself.

    32 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Lee Hair supported this idea  · 

  3. Ability for End User to Run Scripts from Helpdesk Agent

    39 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Lee Hair supported this idea  · 

  4. Addition of Click to Call buttons

    9 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Admin →
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    Lee Hair commented  · 

    Please add this feature. I moved from an alternative provider to Atera and didn't realise how much time was saved with it. We currently have to copy the telephone number from the contacts page, switch application, paste and click again to call the customer.

  5. Password protect the Atera agent from end-user uninstalls

    1,607 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!