Settings and activity

5 results found

1. Editable resolved date

   3 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Sue Torrance commented  ·  Jun 7, 2022  ·  Edit…  ·  Delete…

   I totally agree that this feature would be extremely beneficial as technicians sometimes forget to close off their tickets and as such, the tickets are missed off that month's report.

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   Sue Torrance supported this idea  ·  Jun 7, 2022

2. Print a Ticket

   127 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sue Torrance supported this idea  ·  Jun 7, 2022

3. Edit Ticket Notes

   249 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sue Torrance supported this idea  ·  Jun 7, 2022

4. "Warning" when resolving a ticket without adding time entry

   137 votes

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   11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sue Torrance supported this idea  ·  Jun 7, 2022

5. Ticket Checklist

   301 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Sue Torrance supported this idea  ·  Jun 7, 2022