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10 results found

  1. Allow CC and BCC on all ticket replies, whether using desktop or mobile app

    10 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alan Sigurdsson supported this idea  · 

  2. 2FA QR code

    11 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alan Sigurdsson supported this idea  · 

  3. Technician Role permissions

    12 votes

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    0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Alan Sigurdsson shared this idea  · 

  4. Technician Roles to be more specific define

    24 votes

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    1 comment  ·  Ideas and Feedback » Security  ·  Admin →
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    Alan Sigurdsson supported this idea  · 

  5. Add ability to remove technicians

    125 votes

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    7 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alan Sigurdsson supported this idea  · 

  6. billing export with more informations

    5 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Admin →
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  7. In Customer>Passwords. Please add fields for MFA

    13 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Alan Sigurdsson supported this idea  · 

  8. 2FA

    7 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Alan Sigurdsson supported this idea  · 

  9. 2fa

    23 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alan Sigurdsson supported this idea  · 

  10. MFA\2FA option within the password records

    6 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Admin →
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    Alan Sigurdsson shared this idea  ·