Settings and activity

12 results found

1. Ticket Checklist

   301 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Gianni Simonato supported this idea  ·  Feb 27, 2025

2. Color coding options for different ticket status

   12 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Gianni Simonato supported this idea  ·  Feb 27, 2025

3. Automatically assign ticket to a client

   9 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Gianni Simonato supported this idea  ·  Feb 27, 2025

4. Export tickets to pdf

   15 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Gianni Simonato commented  ·  Feb 27, 2025  ·  Edit…  ·  Delete…

   It is inconceivable that a ticketing product does not include ticket printing

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   Gianni Simonato supported this idea  ·  Feb 27, 2025

5. Ticket Export

   13 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Gianni Simonato supported this idea  ·  Oct 8, 2024

6. Print Ticket history for customer

   6 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Gianni Simonato supported this idea  ·  Oct 8, 2024

7. Add event details for failed logins

   50 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Gianni Simonato supported this idea  ·  Sep 13, 2024

8. Alert statuses and repetitive reminders

   75 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Gianni Simonato supported this idea  ·  Sep 13, 2024

9. Notify when device is back online

   309 votes

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   8 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Gianni Simonato supported this idea  ·  Sep 13, 2024

10. RAID Monitoring for servers

    378 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Gianni Simonato supported this idea  ·  Sep 13, 2024

11. alerts

    4 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Gianni Simonato supported this idea  ·  Sep 13, 2024

12. Print a Ticket

    127 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gianni Simonato supported this idea  ·  Dec 21, 2023