Settings and activity

12 results found

1. Ticket Checklist

   299 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Gianni Simonato supported this idea  ·  Feb 27, 2025

2. Color coding options for different ticket status

   12 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Gianni Simonato supported this idea  ·  Feb 27, 2025

3. Assign tickets to specific clients based on the subject line

   6 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Gianni Simonato supported this idea  ·  Feb 27, 2025

4. Export tickets to pdf

   14 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Gianni Simonato commented  ·  Feb 27, 2025  ·  Edit…  ·  Delete…

   It is inconceivable that a ticketing product does not include ticket printing

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   Gianni Simonato supported this idea  ·  Feb 27, 2025

5. Ticket Export

   12 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Gianni Simonato supported this idea  ·  Oct 8, 2024

6. Print Ticket history for customer

   6 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Gianni Simonato supported this idea  ·  Oct 8, 2024

7. Add event details for failed logins

   50 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Gianni Simonato supported this idea  ·  Sep 13, 2024

8. Alert statuses and repetitive reminders

   73 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Gianni Simonato supported this idea  ·  Sep 13, 2024

9. Notify when device is back online

   308 votes

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   8 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Gianni Simonato supported this idea  ·  Sep 13, 2024

10. RAID Monitoring for servers

    377 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Gianni Simonato supported this idea  ·  Sep 13, 2024

11. alerts

    3 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Gianni Simonato supported this idea  ·  Sep 13, 2024

12. Print a Ticket

    124 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Gianni Simonato supported this idea  ·  Dec 21, 2023