Settings and activity

7 results found

1. Technician Roles to be more specific define

   26 votes

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   1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Erin Oberman supported this idea  ·  Apr 14, 2023

2. Restrict technicians to some customer folders only

   10 votes

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Erin Oberman supported this idea  ·  Apr 14, 2023

3. Technician Privileges

   36 votes

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   1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Erin Oberman supported this idea  ·  Apr 14, 2023

4. Notify when device is back online

   381 votes

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   14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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5. Assign multiple technicians to a ticket

   409 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Erin Oberman supported this idea  ·  Feb 13, 2022

6. Automatic admin credentials generated for servers that cycle say every 10 minutes

   8 votes

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Erin Oberman supported this idea  ·  Jan 26, 2022

7. Granular User Permissions (Client Folder for example)

   45 votes

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   3 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Erin Oberman commented  ·  Jan 26, 2022  ·  Edit…  ·  Delete…

   We really need this as well. Specifically we would like to be able to assign technicians to separate folders under a customer to cover various sites.

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   Erin Oberman supported this idea  ·  Jan 26, 2022