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7 results found

  1. Technician Roles to be more specific define

    26 votes

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    1 comment  ·  Ideas and Feedback » Security  ·  Admin →
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    Erin Oberman supported this idea  · 

  2. Restrict technicians to some customer folders only

    10 votes

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    0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Erin Oberman supported this idea  · 

  3. Technician Privileges

    36 votes

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    1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Erin Oberman supported this idea  · 

  4. Notify when device is back online

    309 votes

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    8 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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  5. Assign multiple technicians to a ticket

    402 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Erin Oberman supported this idea  · 

  6. Automatic admin credentials generated for servers that cycle say every 10 minutes

    8 votes

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    0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Erin Oberman supported this idea  · 

  7. Granular User Permissions (Client Folder for example)

    45 votes

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    3 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Erin Oberman commented  · 

    We really need this as well. Specifically we would like to be able to assign technicians to separate folders under a customer to cover various sites.

    Erin Oberman supported this idea  ·