Settings and activity

173 results found

1. Edit Ticket Notes

   250 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  May 25, 2022

2. Ticket Type - Tasks

   29 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  May 25, 2022

3. Ticket Origination Type

   7 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  May 25, 2022

4. Projects Pane

   56 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  May 25, 2022

5. draft

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  May 25, 2022

6. Scheduled Ticket reminder

   13 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  May 25, 2022

7. Un-merge time entries when un-merging tickets

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  May 25, 2022

8. Add a button to bring back the timer if you've closed it already

   6 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  May 25, 2022

9. When opening a ticket from an agent, that agent should be automatically assigned to the ticket.

   16 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  May 25, 2022

10. Setting to remove or hide filter view on right hand in tickets view

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  May 25, 2022

11. Ticket Automation Rules - Ticket Internal Note Created for Email Notifications

    29 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  May 25, 2022

12. Ticket Submissions Without Login

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  May 25, 2022

13. Email from unknown Contacts and noreply@

    4 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  May 25, 2022

14. Ticket Indicator- product/expense added

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  May 25, 2022

15. Indicator that product has been added to a ticket

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  May 25, 2022

16. Email notifications for tech responses to client email

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  May 25, 2022

17. Assigning devices to a ticket instead of a contact

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  May 25, 2022

18. Change ticket created time

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  May 25, 2022

19. Customer Custom fields for ticket automation

    8 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  May 25, 2022

20. ticket notifications

    12 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  May 25, 2022