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9 results found

  1. Improved Billing

    279 votes

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    52 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Todd Franklin supported this idea  · 

  2. Revamped Helpdesk Agent

    341 votes

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    56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Todd Franklin supported this idea  · 

  3. Dark Mode

    1,887 votes

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    117 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


    Todd Franklin supported this idea  · 

  4. Documentation Management

    1,252 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Todd Franklin supported this idea  · 

  5. Ability for End User to Run Scripts from Helpdesk Agent

    40 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Todd Franklin supported this idea  · 

  6. Billing of recurring monthly/annual items (not contracts)

    59 votes

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    4 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Todd Franklin supported this idea  · 

  7. Send system information with Helpdesk Agent support tickets

    269 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Todd Franklin supported this idea  · 
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    Todd Franklin commented  · 

    Agree with two comments. Really need an easy way to identify the device that created the ticket. The whole token confirmation system can go to.

  8. calendar dashboard

    39 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Todd Franklin supported this idea  · 

  9. Choose number of devices to view per page

    172 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Todd Franklin supported this idea  ·