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  1. 881 votes

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    Under Review  ·  31 comments  ·  Ideas and Feedback » Dashboard  ·  Flag idea as inappropriate…  ·  Admin →

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    Ricardo Pinto supported this idea  · 
  2. 15 votes

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    3 comments  ·  Ideas and Feedback » Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  3. 1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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  4. 631 votes

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    Planned  ·  23 comments  ·  Ideas and Feedback » Agent  ·  Flag idea as inappropriate…  ·  Admin →

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  5. 156 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ricardo Pinto supported this idea  · 
  6. 175 votes

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    21 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    I wanted to give you visibility into our Q3 roadmap as it relates to your feature request.

    This quarter time-based ticket automations will be added to allow various time-based actions such as resolving a ticket, automatically closing a ticket, or alerting an admin.


    Stay tuned for our Product Release notifications.

    Ricardo Pinto supported this idea  ·