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  1. Improved Customized Dashboard

    881 votes

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    Under Review  ·  31 comments  ·  Ideas and Feedback » Dashboard  ·  Flag idea as inappropriate…  ·  Admin →

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    Ricardo Pinto supported this idea  · 

  2. Customize Satisfaction survey

    15 votes

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    3 comments  ·  Ideas and Feedback » Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    Under Review  ·  AdminNir Gilbert (Admin, Atera) responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  3. Personal ticket timer settings per technician

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Linux agent

    631 votes

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    Planned  ·  23 comments  ·  Ideas and Feedback » Agent  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Assign multiple technicians to a ticket

    156 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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    Under Review  ·  AdminNir Gilbert (Admin, Atera) responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ricardo Pinto supported this idea  · 

  6. Time based ticket automation rules

    175 votes

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    21 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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    Planned  ·  AdminMunaAssi (Director of Product Marketing, Atera) responded

    Hello,

    I wanted to give you visibility into our Q3 roadmap as it relates to your feature request.

    This quarter time-based ticket automations will be added to allow various time-based actions such as resolving a ticket, automatically closing a ticket, or alerting an admin.


    Stay tuned for our Product Release notifications.

    Ricardo Pinto supported this idea  ·