Settings and activity
9 results found
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31 votes
Dale Crowder supported this idea ·
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44 votes
Dale Crowder supported this idea ·
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77 votes
Dale Crowder supported this idea ·
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159 votes
Dale Crowder supported this idea ·
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64 votes
An error occurred while saving the comment Dale Crowder supported this idea ·
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24 votes
Dale Crowder supported this idea ·
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39 votes
Dale Crowder supported this idea ·
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269 votes
Dale Crowder supported this idea ·
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2,292 votes
Hi,
Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.
We continuously review user feedback to inform our development priorities, so your idea remains on our radar.
Best regards,
The Atera Team
Dale Crowder supported this idea ·
Can I vote for this 100 times. Its so confusing to come in on a ticket 2nd or 3rd after initial contact with the client. It makes the 2nd or 3rd person look ignorant. When a technician replies to a ticket through email, it should be assigned to them immediately.