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5 results found

  1. Ticket dynamic fields / Snippets - More available fields, fields customization (consolidated)

    43 votes

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    19 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Anonymous supported this idea  · 
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    Anonymous commented  · 

    I'd like to be able to use snippets in email tickets that are dynamically linked to custom ticket fields that I've created.

  2. Remote Support from Linux

    148 votes

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    11 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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  3. Multi-Site Support

    298 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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  4. Send system information with Helpdesk Agent support tickets

    272 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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  5. The ability to Remove or Edit the default Ticket fields

    52 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Anonymous shared this idea  ·