Settings and activity

5 results found

1. Allow Snippets in Emails for Custom Ticket Fields

   13 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Anonymous shared this idea  ·  Sep 3, 2021

2. Remote Support from Linux

   143 votes

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   11 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Anonymous supported this idea  ·  Aug 25, 2021

3. Multi-Site Support

   288 votes

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   Under Review  ·  13 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Anonymous supported this idea  ·  Aug 25, 2021

4. Send system information with Helpdesk Agent support tickets

   267 votes

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   Under Review  ·  6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Anonymous supported this idea  ·  Aug 25, 2021

5. The ability to Remove or Edit the default Ticket fields

   47 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Anonymous shared this idea  ·  Aug 25, 2021