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9 results found

  1. Automatically close Alert tickets when resolved

    215 votes

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    17 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Louis Palmer supported this idea  · 

  2. Block Contracts Balance Report for ALL customers

    8 votes

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    4 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Louis Palmer commented  · 

    Very important on prepay clients need to be able to report on customers low on hours or over. These fields are not in the API so can't write a custom report to get the info

    Louis Palmer supported this idea  · 

  3. Sound Alerts

    8 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Louis Palmer supported this idea  · 

  4. new ticket sound

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Louis Palmer supported this idea  · 

  5. Allow More White Label Options

    439 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Louis Palmer supported this idea  · 

  6. Text Message (SMS) Alerts

    48 votes

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    11 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Louis Palmer supported this idea  · 

  7. Change Threshold profiles to use a Parent/Child relationship model

    72 votes

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    8 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Louis Palmer supported this idea  · 

  8. Complex rules for alerts generation

    179 votes

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    9 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Louis Palmer supported this idea  · 

  9. Documentation Management

    1,262 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Louis Palmer supported this idea  ·