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10 results found

  1. Automatically close Alert tickets when resolved

    209 votes

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    17 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Louis Palmer supported this idea  · 

  2. Block Contracts Balance Report for ALL customers

    7 votes

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    3 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Louis Palmer commented  · 

    Very important on prepay clients need to be able to report on customers low on hours or over. These fields are not in the API so can't write a custom report to get the info

    Louis Palmer supported this idea  · 

  3. Sound Alerts

    8 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Louis Palmer supported this idea  · 

  4. new ticket sound

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Louis Palmer supported this idea  · 

  5. Allow More White Label Options

    438 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Louis Palmer supported this idea  · 

  6. Text Message (SMS) Alerts

    42 votes

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    9 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Louis Palmer supported this idea  · 

  7. Change Threshold profiles to use a Parent/Child relationship model

    71 votes

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    7 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Louis Palmer supported this idea  · 

  8. SNMP: MIB import instead of manual OID typing

    1,037 votes

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    28 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Louis Palmer supported this idea  · 

  9. Complex rules for alerts generation

    179 votes

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    9 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Louis Palmer supported this idea  · 

  10. Documentation Management

    1,256 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Louis Palmer supported this idea  ·