Settings and activity

10 results found

1. Automatically close Alert tickets when resolved

   64 votes

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   3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Louis Palmer supported this idea  ·  Apr 5, 2024

2. Block Contracts Balance Report for ALL customers

   7 votes

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   3 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Louis Palmer commented  ·  Sep 18, 2023  ·  Edit…  ·  Delete…

   Very important on prepay clients need to be able to report on customers low on hours or over. These fields are not in the API so can't write a custom report to get the info

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   Louis Palmer supported this idea  ·  Sep 18, 2023

3. Sound Alerts

   7 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Louis Palmer supported this idea  ·  Aug 15, 2023

4. new ticket sound

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Louis Palmer supported this idea  ·  Aug 15, 2023

5. Allow More White Label Options

   432 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Louis Palmer supported this idea  ·  Jan 23, 2023

6. SMS

   10 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Louis Palmer supported this idea  ·  Dec 6, 2022

7. Change Threshold profiles to use a Parent/Child relationship model

   66 votes

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   6 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Louis Palmer supported this idea  ·  Sep 1, 2021

8. SNMP: MIB import instead of manual OID typing

   1,011 votes

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   22 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Louis Palmer supported this idea  ·  Sep 1, 2021

9. Complex rules for alerts generation

   176 votes

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   Under Review  ·  8 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Louis Palmer supported this idea  ·  Aug 20, 2021

10. Documentation Management

    1,224 votes

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    Under Review  ·  21 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Louis Palmer supported this idea  ·  Aug 20, 2021