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5 results found

  1. Assign multiple technicians to a ticket

    401 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dan Wax commented  · 

    This lack of ability is the main reason we are considering leaving Atera.

    Dan Wax supported this idea  · 

  2. Option to assign multiple contacts to a ticket.

    20 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dan Wax supported this idea  · 

  3. Multiple contacts for a single ticket

    21 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dan Wax supported this idea  · 

  4. Email technician when they have been @ tagged on an internal note of a ticket

    323 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dan Wax supported this idea  · 

  5. Alert when agent uninstalled

    1,480 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Dan Wax supported this idea  ·