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7 results found

  1. Email Alias Support

    2 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Andrew Griggs supported this idea  · 

  2. Include the option of specifying additional email address' for each customer.

    3 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Andrew Griggs supported this idea  · 

  3. Atera Dark Mode

    1,626 votes

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    Under Review  ·  81 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Andrew Griggs supported this idea  · 

  4. Add last reboot time as threshold

    606 votes

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    7 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Andrew Griggs supported this idea  · 

  5. Disable contacts without deleting ticket history

    44 votes

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    4 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Andrew Griggs commented  · 

    Just to add, if there was a "disabled" toggle, please expose this to the API so we can integrate it to our other platforms

    Andrew Griggs supported this idea  · 

  6. Disable renewal notification for deactivated contracts

    6 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being
    reviewed by our product team. We’ll keep an
    eye on the number of votes, and let you know if
    a decision is reached to implement. Thank you
    for being a partner in our process!

    An error occurred while saving the comment
    Andrew Griggs commented  · 

    +1, just had to get rid off 100-odd notifications for old contracts

    Andrew Griggs supported this idea  · 

  7. Sync Phone number with Azure AD

    51 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Planned  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    I am happy to share we're working on syncing the Business phone number to the Atera phone field during the AzureAD sync.

    We'll be sure to update you once this addition is available.


    Thank you for bringing this up, 

    Yakov


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    Andrew Griggs commented  · 

    The regular telephone number is a weird omission from the fields synced, especially as it appears on the front of the main contact card

    Andrew Griggs supported this idea  ·