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  1. 12 votes

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    Daniel Gagg shared this idea  · 
  2. 31 votes

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    Daniel Gagg supported this idea  · 
  3. 26 votes

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    Daniel Gagg supported this idea  · 
  4. 341 votes

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    Daniel Gagg commented  · 

    Being able to have custom commands on the helpdesk agent, so that users can easily perform tasks for engineers such as perhaps a DNS flush on the endpoint or an IP refresh or anything custom that we deem useful - that runs in powershell or .bat file - all controllable from the Atera Admin end obviously

  5. 131 votes

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  6. 1,030 votes

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  7. 298 votes

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  8. 2,292 votes

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    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team