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5 results found

  1. SLA Customisation

    36 votes

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    12 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    An error occurred while saving the comment
    wayne.janneker commented  · 

    Ability to change SLA catergories to suit current internal business SLA. We call our SLA catergories P1 P2 P3 P4 NOT Minor Major Critical

  2. Office 365 Integration

    1,576 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  3. Employee Onboarding/Offboarding Feature

    867 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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  4. Mobile Device Management

    2,295 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


  5. Sophos Integration

    662 votes

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    27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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