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5 results found

  1. SLA Customisation

    34 votes

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    12 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    wayne.janneker commented  · 

    Ability to change SLA catergories to suit current internal business SLA. We call our SLA catergories P1 P2 P3 P4 NOT Minor Major Critical

  2. Office 365 Integration

    1,542 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  3. Employee Onboarding/Offboarding Feature

    844 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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  4. Mobile Device Management

    2,253 votes

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    86 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

  5. Sophos Integration

    652 votes

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    Under Review  ·  23 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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