← Got a new feature idea? Share it! Settings and activity 5 results found SLA Customisation 35 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea 12 comments · Ideas and Feedback » Helpdesk Agent · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment wayne.janneker commented · Aug 5, 2021 · Edit… · Delete… Ability to change SLA catergories to suit current internal business SLA. We call our SLA catergories P1 P2 P3 P4 NOT Minor Major Critical Save Submitting... Office 365 Integration 1,570 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea 61 comments · Ideas and Feedback » 3rd Party Integrations · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Employee Onboarding/Offboarding Feature 864 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea 6 comments · Ideas and Feedback » PSA Tools · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Mobile Device Management 2,289 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea 87 comments · Ideas and Feedback » Devices · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Sophos Integration 661 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea 27 comments · Ideas and Feedback » 3rd Party Integrations · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating
Ability to change SLA catergories to suit current internal business SLA. We call our SLA catergories P1 P2 P3 P4 NOT Minor Major Critical