Settings and activity

579 results found

1. Admin account without licence, licensing only for management.....

   137 votes

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   9 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

2. Advanced IP Address Info

   8 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

3. Activity logs for IT Automation + Threshold Profiles

   9 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

4. Tabs to be opened for when you click on a ticket, device, alert or customer

   2 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

5. Script versioning

   12 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

6. Better Search & Filter for Audit Log

   3 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

7. IT Automation Audit Logs

   6 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

8. Feature: Bulk Import Data with Custom Fields: Improvement with more ease of use of custom fields with real-time updated data in custom field

   3 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

9. AI Chat bot/Ticket recommendations to be trained from past tickets and not from the internet

   8 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

10. More detailed release notes

    5 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

11. Download Atera admin app on laptop or PC

    7 votes

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    2 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

12. Admin "Legacy" tiles

    4 votes

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    2 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

13. regedit

    59 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

14. Audit Logs not showing Atera Scripts being deleted/created/modified

    19 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

15. If a technician deletes time entries, need to see it on the activity log

    48 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

16. Additional information on why a script failed

    99 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
    How important is this to you?

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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

17. User deletion

    45 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    DeAnna Birdsall commented  ·  Mar 23, 2024  ·  Edit…  ·  Delete…

    If we change an old Technician account to a new Technician, it marks all previous tickets from the old Technician name to the new Technician, thus messing with the history on the ticket.
    There should be a way to to remove old Technicians and still preserve the history across the system.

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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

18. Allow More White Label Options

    436 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

19. Notes sections against user, device, password etc to be the same as Notes section in a Ticket

    2 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall commented  ·  Mar 23, 2024  ·  Edit…  ·  Delete…

    Specifically for Devices. Please move the notes field to the top of the screen. Being at the bottom our Tech's are rarely scrolling down and miss if there are notes.

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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

20. Compact User Interface

    27 votes

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    4 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024