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580 results found

  1. agent

    4 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    DeAnna Birdsall supported this idea  · 

  2. banner

    4 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    DeAnna Birdsall supported this idea  · 

  3. It would be great if we can assign dedicated script section for junior technician so that they can only have access to certain scripts not w

    3 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    DeAnna Birdsall supported this idea  · 

  4. Auditability and compliance

    68 votes
    Under Review  ·  5 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    DeAnna Birdsall supported this idea  · 

  5. Search - Custom fields

    55 votes
    2 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    DeAnna Birdsall supported this idea  · 

  6. Ability for techs that don't have admin privilege to add/create folders

    3 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    DeAnna Birdsall supported this idea  · 

  7. An option to run a script when user logs on

    7 votes
    2 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    DeAnna Birdsall supported this idea  · 

  8. Multiple actions on search

    3 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    DeAnna Birdsall supported this idea  · 

  9. Announcement Banner

    7 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    DeAnna Birdsall supported this idea  · 

  10. KB Article Import

    3 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    DeAnna Birdsall supported this idea  · 

  11. Activity log for when we disable a technician

    5 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    DeAnna Birdsall supported this idea  · 

  12. Syslog

    7 votes
    2 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    DeAnna Birdsall supported this idea  · 

  13. Project Management Tool

    135 votes
    14 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    DeAnna Birdsall supported this idea  · 

  14. Download all our own data and customer data from Atera

    14 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    DeAnna Birdsall supported this idea  · 

  15. If my access to limited to X amount of customers, I shouldn't be able to create customers that I don't have access to.

    2 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    DeAnna Birdsall supported this idea  · 

  16. Search ticket features enhancement: keyword, users, date

    8 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    DeAnna Birdsall supported this idea  · 

  17. Folder rules to populate devices based on criteria.

    7 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    DeAnna Birdsall supported this idea  · 

  18. Section to enter and manage my vendors. For example, the name of partner, support contract info, contact information, etc.

    3 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    DeAnna Birdsall supported this idea  · 

  19. Tech and login to a system

    2 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    DeAnna Birdsall supported this idea  · 

  20. Using Assets in tickets

    11 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    DeAnna Birdsall supported this idea  · 
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