Settings and activity

7 results found

1. PSA redesign

   6 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Scott Lynam shared this idea  ·  Aug 27, 2021

2. Edit Ticket Notes

   252 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Scott Lynam supported this idea  ·  Aug 27, 2021

3. Automation based on technician reply

   44 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Scott Lynam supported this idea  ·  Aug 27, 2021

4. Project Ticket

   247 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Scott Lynam supported this idea  ·  Aug 27, 2021

5. Allow for customization of columns on ticketing screen

   355 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Scott Lynam supported this idea  ·  Aug 27, 2021

6. Assign multiple technicians to a ticket

   414 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Scott Lynam supported this idea  ·  Aug 27, 2021

7. Improved Billing

   279 votes

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   52 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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