Settings and activity
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5 votes
adam
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6 votesadam
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1,628 votes
Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
adam
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1,927 votes
Hi,
Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.
We continuously review user feedback to inform our development priorities, so your idea remains on our radar.
Best regards,
The Atera Team
adam
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8 votesadam
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An error occurred while saving the comment -
18 votesadam
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An error occurred while saving the comment adam
commented
Disabling alerts during a schedule maintenance/backup is critical. Right now its just creating very unnecessary noise. Right now I am getting alerts because a server went unresponsive for a little bit during a backup and just ignoring it every time as noise. If a server actually has a problem during the backup and doesn't come back I likely wont know it until hours later.
If I could suppress the alerts for say 20 minutes around the backup window every time automatically, I would then know if I get an alert that it is legitimate and needs looked into instead of just ignoring it as noise.
This seems like a pretty basic option that many other platforms have supported for a long time.
Simply being allowed to adjust the threshold for a device being unresponsive to whatever time we want would cut down on probably 90% of my noise and I wouldn't just be ignoring alerts like I am now because there is a 90% chance its just noise and not an actual problem.