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  1. favorite work lists

    2 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Lutz Prengel supported this idea  · 

  2. Favorites - Pinnable

    2 votes

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  3. Pin Systems

    3 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Lutz Prengel supported this idea  · 

  4. recent

    4 votes

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  5. Knowledge base access from a ticket

    15 votes

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    1 comment  ·  Ideas and Feedback  ·  Admin →
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    Lutz Prengel commented  · 

    It would be very helpful to be able to link to an article in the knowledge base in a ticket response, so that the customer is taken directly to the article via this link.

    Like NinjaOne

    Lutz Prengel supported this idea  ·