Settings and activity

14 results found

1. Customer creation for level 1 techncians

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Edit…  ·  Delete…  ·  Admin →
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   Ben Mclachlan shared this idea  ·  Apr 19, 2026

2. Role to allow customer creation for st line technicians

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Ben Mclachlan supported this idea  ·  Apr 19, 2026

3. add customer right for none admin

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Ben Mclachlan supported this idea  ·  Apr 19, 2026

4. Add sign customer box to ticket Email

   13 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ben Mclachlan supported this idea  ·  Apr 19, 2026

5. Customer Creation Templates

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Ben Mclachlan supported this idea  ·  Apr 19, 2026

6. Prevent e-mail to customer

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ben Mclachlan supported this idea  ·  Apr 19, 2026

7. Activity Status "Awaiting on customer reply" should stop the SLA as well

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ben Mclachlan supported this idea  ·  Apr 19, 2026

8. Customer Nickname

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Ben Mclachlan supported this idea  ·  Apr 19, 2026

9. Print Ticket history for customer

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ben Mclachlan supported this idea  ·  Apr 19, 2026

10. Multiple Addresses For One Customer

    17 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Ben Mclachlan supported this idea  ·  Apr 19, 2026

11. Deactivate Customer Account

    7 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Ben Mclachlan supported this idea  ·  Apr 19, 2026

12. Change customer on a ticket

    23 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ben Mclachlan supported this idea  ·  Apr 19, 2026

13. Multi-tenant customer management

    23 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Ben Mclachlan supported this idea  ·  Apr 19, 2026

14. Customer Contact

    80 votes

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    6 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Ben Mclachlan supported this idea  ·  Apr 19, 2026