Settings and activity

967 results found

1. Monitor Windows Server Backup Status

   17 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Jan 13, 2025

2. Add second 2FA method

   14 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Jan 13, 2025

3. second technician

   18 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Jan 13, 2025

4. invoicing

   3 votes

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   2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Lionel Marais commented  ·  Jan 13, 2025  ·  Edit…  ·  Delete…

   We also required by law to have tax numbers in invoices. We currently need to export it to pdf and let our finance team redo the billing, as we also cannot let the invoice be sent from an Atera email address.

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   Lionel Marais supported this idea  ·  Jan 13, 2025

5. workhours

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Jan 13, 2025

6. workhours

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Jan 13, 2025

7. Advanced Customization of "Custom Fields"

   7 votes

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   1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Jan 13, 2025

8. E-Rechnung aus Atera senden

   4 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Jan 13, 2025

9. Additional Billing Informations

   6 votes

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   1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Jan 13, 2025

10. Export reports into HTML and let the client choose what to see

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Lionel Marais shared this idea  ·  Jan 13, 2025

11. Create reports based on a specific contract of a client.

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Jan 13, 2025

12. Export Customer List

    25 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Jan 13, 2025

13. Exports All Reports in PDF

    7 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Jan 13, 2025

14. Data Export

    5 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Jan 13, 2025

15. Enable HTML Editor In the Quick Reply Templates

    12 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Jan 13, 2025

16. Ability to run weekly reports on open tickets and export to csv

    30 votes

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    4 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Jan 13, 2025

17. Need ability to filter & export tickets by specific number

    18 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Jan 13, 2025

18. Device and Customer Reports

    6 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Jan 13, 2025

19. Export contact data with agent data when running reports

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Jan 13, 2025

20. Schedule and email COMPLIANCE reports that are available via export-

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Jan 13, 2025