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Settings and activity

6 results found

  1. Alert when agent uninstalled

    1,483 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Fabien Sorez supported this idea  · 

  2. Live screenshot of device to see user activity

    422 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Fabien Sorez supported this idea  · 

  3. MS Office Updates

    774 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Fabien Sorez supported this idea  · 

  4. Change default language

    7 votes

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    2 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Fabien Sorez commented  · 

    Yes it's a Good Idea, here, my customers are french, and the default language is ENGLISH.
    It would be nice to have an option for the ticket panel that allows the customer's default language, so that they don't have to set their default language in the ticket panel.

    Fabien Sorez supported this idea  · 

  5. Remove Custom Domain for Non-applicable Plans

    11 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Fabien Sorez supported this idea  · 

  6. Helpdesk agent to be translated in French

    15 votes

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    2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Fabien Sorez commented  · 

    Je confirme que ce point serait interessant pour nos clients français.
    I confirm that this point is important for us. And we will Help You to Translate

    Fabien Sorez supported this idea  ·