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  1. Allow for customization of columns on ticketing screen

    351 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jose Terra supported this idea  · 

  2. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    188 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Jose Terra commented  · 

    I'm really frustrated that there is no basic feature. Please consider this as soon as possible!

    Jose Terra supported this idea  ·