Settings and activity

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1. Allow for customization of columns on ticketing screen

   355 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jose Terra supported this idea  ·  Oct 25, 2024

2. Assign a contact to multiple agents and/or assign multiple contacts to an agent

   191 votes

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   31 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   You can also follow this in our Public Roadmap.

   Best regards,

   The Atera Team

   An error occurred while saving the comment
   Jose Terra commented  ·  Oct 25, 2024  ·  Edit…  ·  Delete…

   I'm really frustrated that there is no basic feature. Please consider this as soon as possible!

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   Jose Terra supported this idea  ·  Oct 25, 2024