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  1. 197 votes

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    Greg Lay commented  · 

    Have the ability to convert a regular ticket to a scheduled ticket, resetting the SLA until the time that has been agreed to complete the work.

    Greg Lay supported this idea  · 
  2. 1,923 votes

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    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

  3. 1,494 votes

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    Greg Lay supported this idea  ·