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  1. Email technician when they have been @ tagged on an internal note of a ticket

    295 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Cory Gandenberger commented  · 

    we need push notifications on the mobile app and or the email sent whenever a ticket is updated, changed, or mentioned via the ticket.

    Cory Gandenberger supported this idea  · 

  2. Desktop notifications

    96 votes

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    3 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Cory Gandenberger supported this idea  ·