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8 results found

  1. Notification History

    25 votes

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    2 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Neriza Mae Dalanon supported this idea  · 

  2. Ticket automation rules : Add a "TEST" button

    17 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Neriza Mae Dalanon supported this idea  · 

  3. Automation rule send email to previous tech on reassignment

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Neriza Mae Dalanon supported this idea  · 

  4. A way to restrict access to knowledge base items (IE a general user Knowledge Base and an IT\Agent Knowledge Base)

    7 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Neriza Mae Dalanon supported this idea  · 

  5. Float Icon for Atera - readily available upfront to all customers. Easy Access when needed to raise a ticket.

    4 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Admin →
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    Neriza Mae Dalanon shared this idea  · 

  6. Atera Dark Mode

    1,753 votes

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    106 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Neriza Mae Dalanon supported this idea  · 

  7. Activity Status "Awaiting on customer reply" should stop the SLA as well

    104 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Neriza Mae Dalanon supported this idea  · 

  8. Custom Ticket Activity Status

    36 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Neriza Mae Dalanon supported this idea  ·