Settings and activity

5 results found

1. Deleting comments

   33 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ryan Sperling commented  ·  Jan 23, 2025  ·  Edit…  ·  Delete…

   Yes, this is a security issue, not just a (desperately) needed feature.

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   Ryan Sperling supported this idea  ·  Jan 23, 2025

2. Export Knowledge Base Articles

   7 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Ryan Sperling supported this idea  ·  Jan 8, 2024

3. Knowledge Base Import

   9 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ryan Sperling supported this idea  ·  Jan 8, 2024

4. Allow CC for Tickets created from the Portal

   38 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ryan Sperling supported this idea  ·  Nov 27, 2023

5. Edit Ticket Notes

   248 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ryan Sperling supported this idea  ·  Nov 27, 2023