Settings and activity

4 results found

1. Live screenshot of device to see user activity

   383 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Tyler Longbottom supported this idea  ·  Jan 18, 2024

2. Atera Dark Mode

   1,700 votes

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   Under Review  ·  94 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Tyler Longbottom supported this idea  ·  Oct 24, 2023

3. Add option to specify minutes in Ticket Automation Rules

   6 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Tyler Longbottom shared this idea  ·  Sep 7, 2023

4. Activity Status "Awaiting on customer reply" should stop the SLA as well

   102 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Tyler Longbottom supported this idea  ·  Sep 7, 2023