Settings and activity

32 results found

1. 2FA Using FIDO Security Keys

   38 votes

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   3 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   ratheesh p supported this idea  ·  Sep 4, 2023

2. A feature that I would like to request is an add in for outlook to create a ticket straight from the emails itself.

   32 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   ratheesh p supported this idea  ·  Sep 4, 2023

3. Schedule existing tickets

   175 votes

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   19 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   ratheesh p supported this idea  ·  Sep 4, 2023

4. Reply to tickets via email

   98 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   ratheesh p supported this idea  ·  Sep 4, 2023

5. Activity Status "Awaiting on customer reply" should stop the SLA as well

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   ratheesh p supported this idea  ·  Sep 4, 2023

6. Add spell check in ticket input

   71 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   ratheesh p supported this idea  ·  Sep 4, 2023

7. Disable File Transfer or at least alert end user

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   ratheesh p supported this idea  ·  Sep 4, 2023

8. Separate File Transfer permission

   18 votes

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   4 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   ratheesh p commented  ·  Sep 4, 2023  ·  Edit…  ·  Delete…

   How to restrict the technician from transferring files from end user device? Using atera file transfer and while remote connection.

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   ratheesh p supported this idea  ·  Sep 4, 2023

9. Delete everything Atera when a client is lost.

   14 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   ratheesh p supported this idea  ·  Aug 25, 2023

10. Alert when agent uninstalled

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    ratheesh p supported this idea  ·  Aug 25, 2023

11. Password protect the Atera agent from end-user uninstalls

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    ratheesh p supported this idea  ·  Aug 25, 2023

12. how can we set an expiry date for agent installer?

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    0 comments  ·  Ideas and Feedback » Agent  ·  Edit…  ·  Delete…  ·  Admin →
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    ratheesh p shared this idea  ·  Aug 25, 2023