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6 results found

  1. Allow for customization of columns on ticketing screen

    349 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dee Donoho-Alemany supported this idea  · 

  2. Trouble Ticket Detail Templates

    10 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dee Donoho-Alemany commented  · 

    YES!!! We need this like yesterday!

    Dee Donoho-Alemany supported this idea  · 

  3. Shared Knowledge Library

    12 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Dee Donoho-Alemany supported this idea  · 

  4. knowledge

    36 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Dee Donoho-Alemany supported this idea  · 

  5. Free Dashboard Account

    944 votes

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    28 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Dee Donoho-Alemany supported this idea  · 

  6. Mobile Device Management

    2,297 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    Dee Donoho-Alemany supported this idea  ·