Settings and activity

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1. Edit Ticket Notes

   246 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
   How important is this to you?

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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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   Beverly Malloch commented  ·  Feb 6, 2024  ·  Edit…  ·  Delete…

   I literally want to move to a different ticketing system because of this.

   Save Submitting...
   Beverly Malloch supported this idea  ·  Feb 6, 2024

2. Ticket Checklist

   296 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

   
   

   If you'd like to discuss your needs, please schedule some time for a call here:

   https://yakov-atera.youcanbook.me/

   
   

   All the best,

   Yakov

   Beverly Malloch supported this idea  ·  Dec 9, 2023

3. Ticket Search - Search within tickets to find previously solved issues

   31 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Beverly Malloch supported this idea  ·  Dec 9, 2023