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  1. Edit Ticket Notes

    249 votes

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    We’ll send you updates on this idea

    26 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Beverly Malloch commented  · 

    I literally want to move to a different ticketing system because of this.

    Beverly Malloch supported this idea  · 

  2. Ticket Checklist

    301 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Beverly Malloch supported this idea  · 

  3. Ticket Search - Search within tickets to find previously solved issues

    32 votes

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    We’ll send you updates on this idea

    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Beverly Malloch supported this idea  ·